Q: what time does the race start?
A: promptly at 2:30pm
Q: I didn't get a receipt after adopting
A: Please check you Spam folder for an email from Great American Merchandising Events. If not, please use the Contact Us page to request a receipt.
Q: I adopted online or mailed in a form. How do I know my numbers of my ducks? and how will I know if I win?
A: When you adopt, your name goes into the database once for each duck you adopt. The numbers that are tagged on the ducks will be randomly assigned to each name in the database at the moment of the race. This is to ensure the integrity of the event. When the race is over the numbers are cross referenced in the database. We will announce the winners by name.
A: You can credit an adoption in 2 ways.
1.) Click on adopt a duck from the main page, enter the number from the adoption paper you received from the team you want to credit, enter the number and hit verify. Continue payment process to adopt a duck.
2.) Go to the Teams page and click on the team you want to give credit to, click on the "Adopt a Duck" buttons on that teams page and follow the prompts. You do not have to enter a number. There currently is nothing saying or verifying that your adoption is getting credited to that team, but if you follow the links from the teams page, it will get appropriately credited. An update to this will be coming soon. Sorry for any confusion.