Frequently Asked Questions

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Q: How will the Virtual race be conducted?
A: Since we will not have the opportunity to pull ducks out of the water, we are going to have to conduct the race as a Virtual event. In order to do this as fairly as possible, the website we use to manage the duck adoptions (this website hosted by GAME) has added a feature that once we cutoff adoptions we tell it to randomly pick names from the database and it will assign a number from 1 to the total number of prizes we have. The person who gets 1 will be the grand prize winner and then subsequently after that.

Q: What time does the race start?
A: Promptly at 2:30 PM (on our Facebook page).

Q: What time will names for the winners be?
A: The cut-off for adoptions will be at 1:45 PM or 6,000 ducks adopted (whichever comes first) and winners will be drawn promptly and casted on Facebook Live at 2:30 PM that Saturday.

Q: I didn't get a receipt after adopting a duck online.
A: Please check your spam folder for an email from Great American Merchandise & Events. If you cannot locate it or did not receive it, please use the Contact Us page to request a receipt.

Q: I adopted online or mailed in a form. How do I know my numbers of my ducks? And how will I know if I win?
A: When you adopt, your name goes into the database once for each duck you adopt. The numbers that are tagged on the ducks will be randomly assigned to each name in the database at the moment of the race. This is to ensure the integrity of the event. When the race is over the numbers are cross referenced in the database. We will announce the winners by name, however you do not need to be present to win. You will be contacted by email and/or phone to let you know that you won and what prize you won.

Q: How do I know if my adoption is getting credited to the correct Team?
A: You can credit an adoption in 2 ways:

1. Click on adopt a duck from the main page, enter the number from the adoption paper you received from the team you want to credit, enter the number and hit verify. Continue the payment process to adopt a duck.

2. Go to the Teams page and click on the team you want to give credit to, click on the "Adopt a Duck" button on that teams page and follow the prompts. You do not have to enter a number. When you checkout, you will see a box at the top of the page with the name of the Team and Team Member that you are adopting a duck from.

Q: I adopted online, but have not received my ducks.
A: You will not receive a physical duck. Your name is entered into our database as many times as the number of ducks you adopted. Then numbers that are on the bottom of the ducks at the start of the race are randomly assigned to the names in the database. The ducks are all put into the water by members and volunteers of the Rotary Club of the Reedy River Duck Derby.

Q: What is the Duck Derby Day of Service?
A: The Duck Derby Day of Service is a day for the Rotary Club of the Reedy River to serve the two chosen beneficiaries of the Derby. COVID-19 has brought many challenges to the community and it's up to all of us to come together and serve each other. The Duck Derby Day of Service is an example of Rotary's commitment to serving the community.

Q: How can I participate in the Duck Derby Day of Service?
A: The Duck Derby Day of Service is currently only allowing participants from the Rotary Club of the Reedy River due to COVID-19 gathering restrictions. However, we do encourage the community to participate in their own service to the community and share it with us using #DuckDerbyGivesBack